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Welcome to Cleo's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this portal to learn about our security posture and request access to our security documentation.

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Pentest Report

We pay great attention to enterprise features such as access control and single sign on. We are happy to provide more details about our enterprise features upon request.

We are currently working with experts to put together our company policies. Please contact us for more details.

We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.

Portal Updates

Q4 2023 Vulnerability Scan Results

VulnerabilitiesCopy link

Dear Cleo Community,

We are pleased to announce the successful publishing of the Cleo Q4 2023 Vulnerability Scan Results. This comprehensive scan, conducted by a dedicated team of cybersecurity experts, aimed to identify potential vulnerabilities within Cleo Integration Cloud. While we publish this quarterly, I wanted to send a personal note out with our last scan of 2023 thanking all of your for your participation and trust in Cleo.

The Cleo Q4 2023 Vulnerability Scan Results provide valuable insights into the security posture of our software, ensuring that we maintain the highest standards of data protection and integrity. Through rigorous testing and analysis, our team has identified and addressed any potential vulnerabilities, ensuring the continued safety and reliability of our software.

We understand the importance of maintaining a secure environment for our users, and the Cleo Vulnerability Scan Results reflect our commitment to proactive security measures. By regularly conducting vulnerability scans and promptly addressing any identified issues, we strive to provide you with a robust and secure software experience.

We encourage all users to review the Cleo Vulnerability Scan Results, which are now available on our website https://trustcenter.cleo.com. This update aims to foster transparency and trust within our community, allowing you to stay informed about the security measures we undertake to protect your data.

As always, we remain dedicated to continuously improving our software's security capabilities. Your feedback and suggestions are invaluable in this process, so please don't hesitate to reach out to our support team with any questions or concerns.

Thank you for your continued trust in Cleo in 2024. Together, we will ensure a secure and reliable experience.

Edward Brookhouse

Head of Enterprise Risk and Compliance


Published at N/A

2023 Audit Cycle Completion

ComplianceCopy link

The ISO 27001 certification and SOC 2 and 3 attestation documents for Cleo in 2023 have been updated in https://trustcenter.cleo.com

Please reach out to compliance@cleo.com if you have any questions.

Published at N/A

Cleo has successfully completed the 2023 Audit Cycle for SSAE 18 SOC 2 Type 2 and ISO 27001. The audits found zero nonconformities and zero exceptions. The reports will be published and available for download within 30 days.

Cleo’s objective is to appropriately preserve Privacy, Confidentiality, Integrity, and Availability (CIA) of all Cleo products and services. Cleo’s ISMS is the mechanism to appropriately identify, select, maintain, and improve our security posture organizationally. The information security program consists of both on premise and in cloud architecture, including our products Cleo Integration Cloud, Streem, LexiCom, VLProxy, VLTrader, Harmony, and Clarify solutions.

Published at N/A

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If you think you may have discovered a vulnerability, please send us a note.

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